• Huma Island Resort & Spa in Palawan, Philippines
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Best Price Guarantee Terms & Conditions

Huma Island Resort & Spa will make available the best guest room \ price for the hotel (the "Best Price Guarantee"). " Huma Island Resort & Spa Website" are the websites owned or operated by or on behalf of Huma Island Resort & Spa bearing the logo and branding of Huma Island Resort & Spa.

In the unlikely event that a lower price at Huma Island Resort & Spa is made available on a non-Huma Island Resort & Spa website (the "Competing Price"), upon its receipt of a claim that satisfies these Best Price Guarantee terms and conditions (the "BPG Terms"), Huma Island Resort & Spa will honor that Competing Price and provide the individual that submitted the valid claim one of the following: (1) an additional 10% discount off the Competing Price per room per night; or (2) a voucher that the guest can use during their stay, the amount of the voucher will be equal to the difference between the original reservation rate and the competing price.

Terms and Conditions

  • For a claim to be eligible under the Best Price Guarantee:
    • The claim must be submitted prior to, or within 24 hours after, making a reservation through a Huma Island Resort & Spa Website, and at least 24 hours before the standard check-in time at Huma Island Resort & Spa.
    • The claim must include:
      • Booking Confirmation Number
      • Full Name on the reservation
      • Lower rate found (with currency)
      • Room type/ Rate plan (i.e Deluxe Room with Buffet Breakfast)
      • Url of the website where the lower price was found
      • Reservation date
      • Stay dates
    • A claim may be rejected by Huma Island Resort & Spa if it is incomplete or concerns a non-Huma Island Resort & Spa website.

    PLEASE NOTE: You don\'t need to make a booking on the competitor website, just email the complete details of your claim to reservations@directwithhotels.com. We will get in touch with you within 48 hours from the receipt of the claim to verify its validity.

  • For the Competing Price to be valid, it must be a currently available lower published online room price for Huma Island Resort & Spa, the same stay dates, the same number of guests, the same room type, with a similar view and room size, and include similar or additional value-added amenities (e.g., free breakfast).
    • Huma Island Resort & Spa will compare the total room cost of a stay, and multiple claims for a stay consisting of two or more nights in the same week at the same Huma Island Resort & Spa.
    • Huma Island Resort & Spa will convert any Competing Price offered in a different currency than the price made available through the Huma Island Resort & Spa Website, and may deny claims where it determines that the difference between the price is due to exchange rate fluctuations.
    • Taxes, Surcharges, Booking fees, extra adult fees, fees for children, rollaway charges will be included in the price comparison.
    • The estimated value of value-added amenities (e.g.,free breakfast, use of Wifi, vouchers) offered as part of a Competing Price will be excluded from the price comparison, and will not be provided by Huma Island Resort & Spa when honoring a lower price.
    • Huma Island Resort & Spa may deny claims where the difference between the Competing Price and the price on the Huma Island Resort & Spa Website is less than one percent.
  • The Best Price Guarantee does not apply to:
    • Unpublished or negotiated prices (e.g., corporate discount rates, group rates, meeting rates);
    • Rates requiring membership in a club or other organization, offered pursuant to direct mail or email solicitations, requiring discount codes or coupons, or otherwise not intended for the general public;
    • Package prices (e.g., prices that include a combination of a room and airfare, an overnight cruise, car rental);
    • Prices offered by opaque providers (e.g., Hotwire, Priceline) that do not provide the name or location of the hotel until after a reservation has been made; and
    • Prices offered on on-request websites that do not provide immediate hotel confirmations (e.g., Asiaweb).
  • The Best Price Guarantee does not apply to existing reservations that are not booked through a Huma Island Resort & Spa Website, and Huma Island Resort & Spa is not responsible for any fees associated with cancelling a reservation made through a different channel (e.g., a call center, a non-Huma Island Resort & Spa website).
  • If a valid Best Price Guarantee claim is submitted without an existing reservation, the individual making the valid claim will be contacted by Huma Island Resort & Spa and must make a reservation in the manner communicated by Huma Island Resort & Spa within 24 hours from receipt of the communication or local check-in time at Huma Island Resort & Spa Hotel. Failure to make a reservation in the required time period will invalidate the claim.
  • The Best Price Guarantee will be suspended during times where the Huma Island Resort & Spa Websites or certain prices are not available due to an outage, a technical issue or a circumstance beyond Huma Island Resort & Spa\'s reasonable control.
  • A Best Price Guarantee reward will only be provided if the individual making the valid claim stays in the reserved guest room.
  • Huma Island Resort & Spa has the sole right and discretion to determine the validity of any claim and will not review documentation provided by the individual submitting a claim as part of its validation process. Huma Island Resort & Spa reserves the right to deny a claim, if it cannot independently verify the availability of a Competing Price at the time it processes the claim.
  • Huma Island Resort & Spa may at any time and without notice terminate or restrict a person\'s ability to submit a claim under or otherwise benefit from the Best Price Guarantee, if in its sole discretion Huma Island Resort & Spa determines that such person has: (1) acted in a manner inconsistent with applicable laws or ordinances; (2) acted in a fraudulent or abusive manner, (3) submitted multiple invalid Best Price Guarantee claims; (4) failed to stay at Huma Island Resort & Spa Hotels after receiving approved Best Price Guarantee Claims; or (5) breached any of these BPG Terms.
  • Any disputes arising out of or related to the Best Price Guarantee or these BPG Terms shall be handled individually without any class action, and shall be governed by, construed and enforced in accordance with the laws of Huma Island Resort & Spa.
  • Void where prohibited by law. Huma Island Resort & Spa reserves the right to amend, revise, supplement, suspend or discontinue the Best Price Guarantee or these BPG Terms at anytime in its sole discretion and without prior notice.

Surcharges

IMPORTANT NOTICE

*Extra Person Surcharges will apply as seen below depending on the availed rate.
**Maximum villa occupancy will be observed which is either 2 adults + 2 children aged 11 and below or 3 adults.
***For age verification, please provide a copy of the child’s passport prior to check-in.

Room with Daily Breakfast & Busuanga Airport transfers Accommodation Surchages
0 to 11 years old
  • Free of charge on existing villa set-up (no extra bed)
  • Breakfast inclusion is under Kids menu
7 to 11 years old
  • Free of charge on existing villa set-up (no extra bed)
  • Breakfast inclusion is under Kids menu
12 years old and above
  • Additional Php 7,000 net/ person/ night
    Inclusive of Bed, Breakfast and shared Busuanga Airport Transfers
Compulsory Gala Surcharges for the Festive Season If stay dates will pass thru December 24 (Christmas Eve), December 31 (New Years Eve) and February 4, 2019 (CNY), the below additional charges will be collected prior to check-in
December 24 (Christmas Eve) December 31 (New Year’s Eve) & February 4, 2019 (CNY)
0 to 6 years old Free of charge under Kids menu Free of charge under Kids menu
7 to 11 years old Additional PHP 2,311 net / child Additional PHP 2,811 net / child
12 years old and above / 3rd person Additional PHP 4,121 net / person Additional PHP 4,621 net / person

2-NIGHT FULL BOARD PACKAGE
(valid for travel until July 31,2018)
Accomodation Surcharges
2-NIGHTS FULL BOARD ADDITIONAL NIGHT
0 – 6 years old
  • Free of charge on existing villa set-up (no extra bed)
  • Breakfast inclusion is under Kids menu
  • Free of charge on existing villa set-up (no extra bed)
  • Breakfast inclusion is under Kids menu
7 – 11 years old
  • Free of charge on existing villa set-up (no extra bed)
  • Additional PHP 5,533 net/ child Full Board Meals (Kids menu)
  • Free of charge on existing villa set-up (no extra bed)
  • Additional PHP 2,767 net/ child Full Board Meals (Kids menu)
12 years old and above
  • Additional PHP 24,000 net/adult
    Inclusive of Bed, Full Board Meals and shared Busuanga Airport Transfers
  • Additional PHP 12,000 net/adult
    Inclusive of Bed and Full Board Meals

Advance Holiday Package
Applicable for bookings 45-days prior to check-in
(valid for travel from October 1, 2018 – March 31, 2019)
Accomodation Surcharges
2-NIGHTS HALF BOARD ADDITIONAL NIGHT
0 – 6 years old
  • Free of charge on existing villa set-up (no extra bed)
  • Half Board Meals (Breakfast & Dinner) under Kids Menu
  • Free of charge on existing villa set-up (no extra bed)
  • Half Board Meals (Breakfast & Dinner) under Kids Menu
7 – 11 years old
  • Free of charge on existing villa set-up (no extra bed)
  • Additional PHP 4,000 net/ child with Half-board Meals (Kids Menu)
  • Free of charge on existing villa set-up (no extra bed)
  • Additional PHP 2,000 net/ child with Half-Board Meals (Kids Menu)
12 years old and above
  • Additional PHP 20,000 net/adult
    Inclusive of Bed, Half-Board Meals, 1 x 60 mins SPA treatment and shared Busuanga Airport Transfers
  • Additional PHP 10,000 net/adult
    Inclusive of Bed, Half-Board Meals and 1 x 60 mins SPA treatment
Compulsory Gala Surcharges for the Festive Season If stay dates will pass thru December 24 (Christmas Eve), December 31 (New Years Eve) and February 4,2019 (CNY), the below additional charges will be collected priotr to check-in
December 24 (Christmas Eve) December 31 (New Year’s Eve) & February 4, 2019 (CNY)
0 to 6 years old Free of charge under Kids Menu Free of charge under Kids Menu
7 to 11 years old Additional PHP 1,000 net / child Additional PHP 1,500 net / child
12 years old and above Additional PHP 1,500 net / person Additional PHP 2,000 net / person

Holiday Escape Package
(valid for travel from October 1,2018 – March 31, 2019)
Accomodation Surcharges
2-NIGHTS FULL BOARD ADDITIONAL NIGHT
0 – 6 years old
  • Free of charge on existing villa set-up (no extra bed)
  • Full Board Meals under Kids Menu
  • Free of charge on existing villa set-up (no extra bed)
  • Full Board Meals under Kids Menu
7 – 11 years old
  • Free of charge on existing villa set-up (no extra bed)
  • Additional PHP 5,333 net/ child with Full Board Meals (Kids Menu)
  • Free of charge on existing villa set-up (no extra bed)
  • Additional PHP 2,767 net/ child with Full Board Meals (Kids Menu)
12 years old and above
  • Additional PHP 26,500 net/adult
    Inclusive of Bed, Full Board Meals and shared Busuanga Airport Transfers
  • Additional PHP 13,250 net/adult
    Inclusive of Bed and Full Board Meals
Compulsory Gala Surcharges for the Festive Season If stay dates will pass thru December 24 (Christmas Eve), December 31 (New Years Eve) and February 4,2019 (CNY), the below additional charges will be collected priotr to check-in
December 24 (Christmas Eve) December 31 (New Year’s Eve) & February 4, 2019 (CNY)
0 to 6 years old Free of charge under Kids Menu Free of charge under Kids Menu
7 to 11 years old Additional PHP 1,000 net / child Additional PHP 1,500 net / child
12 years old and above Additional PHP 1,500 net / person Additional PHP 2,000 net / person
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